Discover Why we are the best Shopify Apps for Customer Retention.

Drive Incredible Retention
for your Shopify Store

Mergn is a Customer Engagement Platform that helps online stores to hyper-target their existing customers and engage with them on brand-owned channels like Email, SMS, WhatsApp, Push Notifications, and Popups to drive customer retention.

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Powering top brands on Shopify

Our Impact speaks for itself

64% More Returning Customers. 500% Stronger Retention.

Working with Mergn has been a game changer. Their customer engagement strategies didn’t just drive numbers — they built loyalty. We’ve seen 64% more returning customers and a 500% boost in retention.

Hanzala Raja

Founder at Highfy

131% Cohort Growth and PKR 18M in Extra Revenue.

With Mergn, we’ve seen a 25% increase in monthly cohorts and a remarkable 131% growth in aggregate cohorts, translating into over PKR 18 million in additional revenue. It’s been a key driver in strengthening our customer retention.

Nasir Sheikh

GM Marketing & CRM

Sustained Growth with a 30% Lift in Returning Customers.

At Jenpharm, we’ve always focused on growth. Mergn helped us ensure that while we accelerated new customer acquisition, our existing customers kept coming back — a 30% lift in returning customers and retention speaks for itself.

Uzair Ali

Owner at Jenpharm

The Best Features to Automate Retention

Mergn empowers Shopify ecommerce brands to automate customer retention with ease. From advanced Segmentation and personalized Campaigns to dynamic Journeys and real-time Analytics, every feature helps you understand and re-engage your customers smartly.

Segment your Customers

Run Personalized Campaigns

Personalized Journeys

Real-time Analytics

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Loved by Shopify Marketers

We've been using Mergn for over a year, and the impact on our metrics has been amazing. We've seen a crazy increase in returning customers, which has dramatically improved our overall retention. For anyone looking to solidify their customer loyalty, I highly recommend Mergn.

Ammar Mehmood

Digital Marketing Specialist at Jenpharm

I’ve found Mergn to be an incredibly efficient platform. It makes tracking performance, creating campaigns, and managing customer journeys simple and effective.

Marium Ahmed

CRM Executive at Naheed

Mergn has completely streamlined our marketing automation. It allows us to send bulk emails, SMS, and web push notifications with ease. The platform’s smart automation features help us re-engage old customers and boost purchase frequency effortlessly. It also provides detailed analytics for each campaign, helping us improve and optimize our future strategies.

Sabeer Sheikh

Marketing Expert at Scents n Stories

Mergn has been a game-changer for our business communication. It’s an incredibly effective engagement tool that helps us connect with our customers seamlessly across multiple channels — WhatsApp, SMS, and email. The platform is reliable, easy to use, and backed by a very supportive team, especially under the guidance of Mr. Nauman Skinder Mirza, whose vast experience truly reflects in the product’s efficiency and innovation.

Saad Haris

Customer Experience Manager at Cozmetica

Mergn has completely changed how we engage with customers. Automating personalized messages across WhatsApp, push, and SMS has made retention effortless and results easy to track.

Maaz Sohail

Cheif Marketing Officer at Sajeiro

What sets Mergn apart is its simplicity and impact. It helps us build meaningful customer journeys, and the team’s support is always quick and reliable.

Haseeb Hussein

Performance Marketing at Khazanay

50+

Shopify Stores onboarded with 1 click

Businesses trust Custo to streamline sales and manage customer relationships.

55%

Customers Repurchased within 30 Days

Optimize your sales process and close deals more efficiently with automated workflows.

$1B

Revenue generated for partnering brands

Track high-value opportunities and drive revenue growth effortlessly.

What makes Mergn stand out?

Mergn helps Shopify brands turn one-time buyers into loyal repeat customers through personalized automation and real-time insights.

Beautifully Simple
‍Designed for ease — build campaigns and journeys without complexity or clutter.
Exceptional Support
‍Get hands-on guidance from real people who care about your brand’s success.
Instant Impact
‍See measurable growth in engagement and repeat purchases from day one.

Award-Winning Retention Platform

Start Growing with Mergn Today

Turn your existing customers into loyal repeat buyers — see how Mergn can grow your Shopify store’s retention.

Book a Demo

Drive Incredible Retention for your Shopify Store

Powering top brands on Shopify

Our Impact speaks for itself

The Best Features to Automate Retention

Loved by Shopify Marketers

Award-Winning Retention Platform

Drive Incredible Retention
for your Shopify Store